What a relieve. Finally Proton Service Center managed to rectify irritating sounds when my exora hits the bump. On another note, service personel at Proton Service Center told me that service interval should be 5000km NOT 10000km as stated in the service booklet. I challenged him to provide black and white on this issue but he's just dismissed it and talked about oil filter instead.
I email this issue through proton-edar.com.my feedback form yesterday but no reply given so far. Where else can I highlight? I google 'exora service interval' at behold, 10000km in proton-edar website. Who should I believe?